FAQ
When will my order be posted?
How long will deivery take?
Do you sell ground coffee?
We do not sell coffee ground. A lot of taste is lost when you pre-grind the coffee rather than grinding just before brewing. We feel like we could not guarantee the full taste experience we want you to enjoy by selling the coffee pre-ground. By selling beans this also allows you to brew the same coffee in different ways. If you would like any advice on grinders please drop us an email to abstractcoffeeroasters@gmail.com and we'll be happy to help.
Do you sell coffee in bigger sized bags?
We do not currently offer coffee in bags bigger than 250g. This allows the coffee to stay fresher as you can open bags as and when you need them.
Will my order fit through the letter box?
Orders of one bag of coffee are packaged to fit through a standard letter box, larger orders may not fit through.
Is your coffee Fair Trade?
We don't sell Fair Trade coffee, we always pay farmers more than the price they could get for selling their coffee to Fair Trade. Head over to the Transparency Report section of our website to see the price we paid to producers compared to the Fair Trade price and C Price (market price).